Frequently Asked Questions

How do I know it's time to change my bed?

It's time for a new bed if:

  • You wake up with aches and pains which wear off as the day progresses
  • You are not sleeping as well as you did a year ago
  • You enjoy better sleep somewhere other than your own bed
  • Your mattress shows signs of visible wear and tear
In which case it's time to visit a Dunlopillo stockist for advice and to try the bed.

Which Dunlopillo Mattress or Pillow should I buy?


In short, you need to try before you buy

We have specialist retailers who can advise you on which is the best Dunlopillo bed and pillow for you. After all, there is no substitute for lying on a Dunlopillo bed with a pillow when selecting the right one for you.

So, please click on the link to find your nearest retailer to find the right Dunlopillo bed and pillow for you.

I already have a divan unit – will a Dunlopillo Mattress work on it?

Ideally, the best base for a Dunlopillo mattress is a Dunlopillo divan

However, if you have bought a new mattress by itself, you should ensure that the base is good quality and provides proper ventilation and support for the mattress.

With slatted bases we recommend spaces of 25mm – 63mm (1”- 2½” approximately) between slats no wider than 63mm (2½” approximately). 

Do not use a solid plywood or hardboard base or place these materials under a Dunlopillo mattress – condensation may build up through lack of ventilation causing deterioration on the underside of the mattress.

Can I buy directly from you?

We recommend using one of our specialist retailers

Unfortunately we are not able to supply the public directly and you should visit one of our specialist retailers to try out the right Dunlopillo bed or pillow for you.

Not only can they help with selection, they can also help with disposal of your old bed if you wish.

Are any of your Dunlopillo Beds VAT exempt?



Not at present

Despite being suitable for many disabled buyers as we offer a choice of mattresses and adjustable electric bases, none of our Dunlopillo products are currently VAT exempt under the government scheme. For more details call the Disability Relief Helpline (0845 302 0203) or go to ukbeds.co/hmrc01


Do you have manufacturing locations in other countries?


While we do not have locations outside of the UK we do have excellent affiliate companies

As part of the Hilding Anders group, our affiliates can supply you with excellent products locally. Please visit ukbeds.co/HAcompanies for more details.