FAQs

You spend about one-third of your life in bed, so it's vitally important that the one you choose is right for you. To help you make your decision, we'll try to answer some of the most common queries we receive.

Q. Does the base make a difference to the feel of the mattress?
A. The base of a bed plays a vitally important role in the performance and longevity of any mattress. Dunlopillo have developed a range of bases specially designed to complement latex, from a Pocket Sprung divan, a traditional Sprung Edge divan, a Sprung Timber divan (slatted) through to the latest Electrically Adjustable Sprung Timber divans. Placing a mattress on a Sprung Timber divan will result in a much firmer feel than placing it on a Sprung Edge or Pocket Sprung divan.

Q. Can I use a Dunlopillo mattress on a bedstead with rigid, non-flexible slats?
A. Yes, provided the following criteria are met. We recommend spaces of 25mm - 63mm (1" - 2 ½" approx.) between slats no wider than 63mm (2 ½" approx.). You should not use a solid plywood or hardwood base, as condensation will build up on the underside of the mattress due to lack of ventilation.

Q. Can I use an electric blanket with my Dunlopillo mattress?
A. Yes, provided you follow the manufacturer's instructions.

Q. Can a latex mattress make you uncomfortably warm in bed?
A. A Dunlopillo latex mattress will conform so well to your body contours that it may provide a greater degree of insulation than your old mattress. However, Dunlopillo latex is aerated and dissipates heat and body moisture and is unlikely to be warmer in use than any other top quality mattress. Indeed, Dunlopillo latex mattresses are exported all over the world and are popular in countries with considerably warmer climates than the UK.

Q. What guarantee does Dunlopillo offer on its beds?
A. We offer a full five-year guarantee against faulty material or poor workmanship. For full details please look for the care card that will be attached to your new mattress.

Q. What is the best mattress to choose if I have a bad back?
A. It is often mistakenly thought that you should buy the firmest mattress available. You should actually try the different combinations of mattress and base and choose the one that provides the most comfortable support for you.

Q. Do I need to turn my mattress?
A. A Dunlopillo mattress is a genuine 'no turn' product and is designed to be used on one side only. However, you can turn it from head to toe to more evenly distribute the wear and tear.

Q. What is the difference between the tufted mattress finish and the quilted mattress finish?
A. With a Dunlopillo mattress this is more cosmetic than functional. Some people prefer the smoother, flatter surface of the quilted type compared to the more undulating tufted version. For example, the overall support of the quilted Royal Sovereign mattress and the tufted Connoisseur mattress is much the same.

Q. Are some people allergic to latex?
A. A very small percentage of people do have an allergic response to proteins in natural latex. It is triggered by direct skin contact with rubber products such as surgical gloves and condoms. In the manufacture of a Dunlopillo latex mattress or pillow, the process of blending, foaming, washing and drying reduces the likelihood of proteins remaining in our products to negligible proportions. And, of course, all our mattresses and pillows are supplied covered.