Quality & Aftersales Technician

We require a Quality & Aftersales Technician to provide manufacturing quality support to maintain adherence to specifications and customer expectations.

Key functions of the role will include:

• Work in accordance with the Company’s processes and quality procedures performing quality inspection activities
• Ensure compliance with ISO9001:2015 and customer specifications
• Use a structured problem solving approach involving 5Y / 8D tools
• Raising Non Conformance Reports (NCRs) – identifying preventative/corrective actions and root causes
• Liaise with all departments and adopt a Continuous Improvement approach
• Provide ideas and solutions to reduce scrap and rework
• Update and improve processes and standard operating procedures
• Provide support to Aftersales as needed by the business
• Provide support with staff sales, stock inventory and moving items to correct locations
• Liaise with all departments to provide support to issuing spares to customers through Aftersales

The successful candidate will have a detailed understanding of the Company’s manufacturing processes, product creation and manufacturing engineering.

Hours:  39 per week

Salary:   Dependent on experience

If you meet the above requirements and would be interested in applying, please contact the Relyon HR Department on (01823) 668212 for an application pack